Jalpuna

mci (excerpts)

MCI is evil. OK, to be fair, I should say that MCI was evil. I haven't used them in years and here's why.

Next On My To Do List: Peace In The Middle East
...after all, neither the Israelis nor the Palestinians have MCI's layers upon layers of customer support to deal with.
(January 10, 2005)
An Open Letter To MCI
"Even more frustrating than that, however, was learning that back in 2003, MCI had documented this problem internally and discussed it on a nationally syndicated radio program."
(January 6, 2005)
MCI: Tick Tock
Sitting in silence in order to hear a knock on my door from someone who probably won't arrive. Grrrrrrr...
(January 6, 2005)
MCI: What Year Is It?
Lets do the time warp: Ira Glass did a segment on This American Life in 2003 about MCI's miserable customer service. Meanwhile, my no phone service saga continues.
(January 6, 2005)
MCI: Nightmare!
How inept can a phone company be? No, that's not a rhetorical question... I'm getting an answer as I go through the motions with MCI.
(January 5, 2005)
MCI: Can You Hear Me NOW?
Please tell me you didn't just ask me if the phone is plugged in. Hhhmmmmmph. Yes I'll hold.
(December 28, 2004)